PHALVARNEXI Returns Policy

At PHALVARNEXI, customer satisfaction is our top priority. We want to ensure that your shopping experience with us is exceptional, even when it comes to returns and exchanges. Please read our comprehensive returns policy below to understand how we can assist you with your return needs.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products should be unused and in their original packaging with all tags attached.
• Discounted items are eligible for return unless specified otherwise.

How to Initiate a Return

1. Contact our customer support team at [email protected] with your order details.
2. You will receive a Return Authorization Number (RAN) and further instructions via email.
3. Securely package the item and ship it to the address provided with the RAN.

Refunds and Exchanges

Refunds are processed within 5-7 business days after receiving your returned item. Refunds will be issued to the original payment method. If you wish to exchange an item, the payment difference will be handled accordingly.

Non-Returnable Items

Please note, certain items such as personalized products, and final sale items are not eligible for return or exchange. These exclusions are clearly marked at the time of purchase.

Contact Us

If you have any further questions regarding our return policy, feel free to contact our support team via email or call us at +1 (800) 123-4567 during business hours.

Thank you for shopping with PHALVARNEXI!